Overview
This consultation sets out proposals for a Draft Leakage Reduction and Water Efficiency Code (2027–2032). The Code is intended to establish a clear, consistent, and enforceable framework for reducing water leakage across the public supply network while promoting more efficient use of water resources.
Water systems are under increasing pressure from a combination of climate change, population growth, and aging infrastructure. Leakage remains a significant and persistent challenge, resulting in the loss of treated water, increased operational costs, and avoidable environmental impacts. Addressing this issue is essential to ensuring the long-term resilience and sustainability of water services.
The proposed Code introduces a series of measures, including mandatory leakage reduction targets, standardised approaches to measurement and reporting, and requirements for the adoption of improved monitoring and infrastructure practices. It also considers the balance between environmental outcomes, affordability for customers, and the practical constraints faced by water companies and their supply chains.
This document is published as part of a public consultation process. We are seeking views from a wide range of stakeholders, including water companies, consumer representatives, environmental organisations, industry participants, and other public bodies. Feedback received will inform the development of the final Code and help ensure that it is effective, proportionate, and deliverable.
Respondents are encouraged to provide evidence-based input where possible and to comment on both the overall approach and specific provisions within the draft. In particular, we welcome views on the proposed targets, methodologies, implementation timelines, and potential impacts on customers and the environment.
